Known Bluetooth Problems

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This is a list of issues (some with workarounds) that I have seen on student computers running Windows and various bluetooth radios. As I teach around 550 students a year, I see a lot of the common issues...Jay Summet


We recommend the Azio BTD-V201 USB Micro Bluetooth Adapter, Class 1, V2.1 + EDR which when combined with the provided software (Toshiba Bluetooth Stack for Windows) works very reliably with the fluke 1 and fluke 2. Many issues with off-brand USB Bluetooth adapters are easily fixed by replacing the adapter with an Azio BTD-V201.

A student purchased the Azio USB Micro Bluetooth Adapter Version 4.0 + EDR (BTD-V400) and while it would see/pair with the fluke, it would not connect when used with the provided software "CSR Harmony windows Bluetooth Stack". However, by un-installing that software (add/remove program control panel) and rebooting the computer, the Windows default bluetooth stack worked correctly with that adapter. However, we recommend the V201, as it is a class 1 adapter, which gets better range.

Several Problems

I have consistently seen many windows 7 laptops with built in "Intel Centrino Wireless Bluetooth 3.0 (or 4.0) High Speed Adapters" NOT work. However, I have also seen this chipset work correctly with some Windows 8 computers.

Another chipset that I have also consistently failed to get working with Fluke's is the Broadcom BCM20702 Bluetooth 4.0 USB adapters (one brand that uses this chipset is Targus).

I have tried a lot of different things, and the only solution I have found is to have the student buy an Azio VTD-V201 (or some other external USB Adapter.) If anybody finds a solution that makes these bluetooth chipsets work reliably, please let me know...Jay